March 24, 2021
1:00 pm - 1:10 pm Welcome and Introduction
An introduction to the program sponsors and a preview of their proved track record in working together to help over a thousand members of U.S. self-insured employer health plans obtain affordable, high-quality medical care in Costa Rica over the past 10 years.
1:10 pm - 1:40 pm A New World of Care: How a Proven Medical Travel Program Delivers a Game-Changing Advantage to Self-Insured Employers
Featured topics: Benefits to employers and employees; Net expenditures and savings on typical procedures; Patient support and advocacy; Risk management; Administration and integration with health plans; Employer and patient perspectives. Q&A
1:40 pm - 2:15 pm A Cut Above the Rest: A History of Destination Medical Care Excellence at CIMA Hospital
Featured topics: Virtual walk through; Hear from the leadership team and medical specialists; Background and leadership in care delivery; Focus on quality, outcomes and excellence; Catering to medical travelers; Patient perspectives. Q&A
2:15 pm - 2:45 pm Beyond Good Medical Outcomes: How Costa Rica’s Culture of Care Enhances the Medical Travel Experience
Featured topics: What makes Costa Rica truly unique; Coordination of care; Addressing cultural differences and language barriers; Facets of American patient expectations and experience; Extra touches; Patient interviews. Q&A
2:45 pm - 3:50 pm Adding a Successful Medical Travel Benefit to Your Health Plan
Hear from and engage in Q&A with benefits managers and plan administrators. Featured topics: Plan design; Participant incentives; Legal considerations; Stop-loss considerations; HDHP considerations; Member engagement; Coordination of follow-up care; Integration with local providers and worksite clinics; Analysis and reporting. Q&A
3:50 pm - 4:00 pm Wrap-up