cancellation policy

1. All cancellations must be received in writing to registration@siia.org.

2. Cancellations received in writing before March 19, 2026, will be eligible for a 50% refund, less an administrative fee of 3%.

3. Cancellations submitted between March 20 – April 16, 2026, will receive a 25% refund, less an administrative fee of 3%.

4. Cancellations made after April 16, 2026, will not be eligible for a refund regardless of reason specific to the attendee, (e.g., illness, change of plans, inclement weather, flight cancellations/changes, etc.), due to commitments related to staffing, food, and beverage.

5. Substitutions are allowed.